Privacy Policy

1. Information We Collect

When you interact with our website or submit a request, we may collect the following types of information:

• Contact information — your name, email address, and phone number as provided in contact or proposal request forms.
• Property information — the address, type, and size of the commercial property for which you are requesting services.
• Service details — the services you are interested in, preferred timelines, and any additional notes you provide.
• Usage data — standard web analytics data such as pages visited, time on site, browser type, and referring URL, collected through cookies and third-party analytics tools.

We collect this information only when you voluntarily provide it or when it is automatically generated as part of your use of our website.

2. How We Use Your Information

ALTAR Services uses the information we collect for the following purposes:

• To respond to your inquiries, proposal requests, and service questions in a timely manner.
• To prepare, deliver, and administer commercial service proposals and contracts.
• To communicate with you about your account, active services, scheduling, and relevant updates.
• To improve our website, service offerings, and customer experience based on aggregate usage patterns.
• To send periodic communications about services, seasonal offerings, or company news, where you have opted in or where permitted by applicable law.

3. Information Sharing

ALTAR Services does not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Service providers — We may share information with trusted third-party vendors who assist us in operating our website or delivering services (such as CRM software, email delivery services, or scheduling tools). These providers are contractually obligated to handle your information securely and only for the purposes we specify.
• Legal compliance — We may disclose information if required to do so by law, court order, or governmental authority, or to protect the rights, property, or safety of ALTAR Services, our clients, or the public.
• Business transfers — In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a materially different privacy policy.

4. Cookies and Analytics

Our website uses cookies and similar tracking technologies to improve functionality and understand how visitors use our site. Specifically:

• Google Analytics — We use Google Analytics to collect anonymized data about website traffic and user behavior. This data helps us understand which pages are most useful and how visitors navigate our site. Google Analytics does not identify individual users. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
• Essential cookies — Some cookies are necessary for our website to function correctly, such as maintaining form state or session information. These cannot be disabled without affecting site functionality.

You may configure your browser to refuse cookies or alert you when cookies are being sent. Note that some features of our website may not function properly if cookies are disabled.

5. Your Rights

Depending on your location, you may have the following rights with respect to your personal information:

• Access — You may request a copy of the personal information we hold about you.
• Correction — You may request that we correct inaccurate or incomplete information.
• Deletion — You may request that we delete your personal information from our records, subject to any legal obligations we may have to retain certain data.
• Opt-out of communications — You may opt out of marketing or promotional emails at any time by using the unsubscribe link in any email we send, or by contacting us directly.

To exercise any of these rights, please contact us using the information below. We will respond to your request within a reasonable timeframe.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to maintaining industry-standard safeguards.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: